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Some noted that many gambling operators already offer additional protections for customers aged 18 to 24 such as restrictions on high-value customer schemes, lower deposit limits, and bespoke social media advertising requirements. Others felt that a two-tier approach to stake limits would only serve to generate further disparity with the land-based sector where the same limits are consistent across all adults. 34% of consultation respondents were in favour of a universal limit of £2 across all adult age groups as the lowest limit within the consultation range. There were a number of views on whether additional protections are needed for young adults and whether a separate lower stake limit should be implemented.
While the experience isn’t as interactive or seamless as on mobile or desktop, slot games and live dealer streams are enjoyable on a large screen. We can expect future casino platforms to offer dedicated smart TV apps, enabling fully optimized gameplay from the comfort of your couch. You can navigate to your favorite online casino site just as you would on a computer. To the extent that some gambling harms are more prevalent within young adults, our specific protections for that cohort including the lower proposed maximum stake limit will have a positive equalities impact.
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This figure is lower than that shown in the table above because some respondents selected £2 (Option 1) but explained in the free text response that they were in favour of a limit below £2. Having worked with the Gambling Commission, we are confident that these games can adequately be captured by the Gambling Commission’s existing definition, although this is ultimately subject to due legal process on interpretation. We welcome stakeholders’ general support for the descriptions proposed in the consultation. Further, since March 2020, the Gambling Commission has been collecting and publishing detailed information from online gambling operators.
The consultation was published alongside a consultation stage impact assessment to help inform respondent’s views. The introduction of a statutory levy on gambling operators will also ensure independent, long-term and trusted funding for high quality research to inform policy and regulation. In addition, in the time since consulting, we have looked to build on our evidence base by formal data requests to industry and carrying out desk research. We are grateful to the respondents who highlighted important evidence as part of their submissions.
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Some respondents also referenced evidence that some ethnic minority groups have a higher risk of problem gambling or being an affected other. A few respondents cited evidence that people with learning disabilities / on the spectrum of learning needs are at a greater risk of suffering gambling-related harms. Several respondents highlighted the difference in problem gambling rates between men and women. A separate limit for young adults aligns with the wider government approach to gambling of targeted and evidence-based interventions for those at risk, while not unduly restricting others.
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Remote controls are limited in function, and typing can be slow. Once there, you log in and play directly in the browser. The white paper outlined a range of measures to protect those at risk from gambling harm, while also creating a more sustainable sector and supporting the employment, tax and economic contribution that our world leading gambling sector makes.
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Respondents suggested that multiple definitions in legislation and regulation would cause confusion and technical challenges for the categorisation of games, as well as potentially unintentionally capturing games outside of scope of the limit. Some respondents called for regular reviews of the description to future-proof its relevance to new online gambling products. To ensure the statutory instrument introducing the maximum stake limit is fully effective, we need to ensure a common understanding and also ensure the chosen definitions capture all intended products without driving unintended consequences. The data also showed that very few people stake at high levels for most of their slots gambling.
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The main categories of games to be found at an online casino include slots, live casino games, and table games such as blackjack and roulette. Most online casinos have a wide variety of different games available in order to suit as many players as possible. In the live format, games are run by professional dealers in real time and streamed to players online. When playing an online casino game, players will first be asked to enter a stake. This limit will apply to all slots games offered by licensed operators, and operators will under no circumstances be allowed to offer higher stakes on online slots games, even if customers can provide evidence of lack of harm or their ability to afford them.
- A frequently expressed opinion amongst industry respondents was to keep the description exactly aligned with the already established and widely understood Gambling Commission definition.
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This highlighted the overrepresentation of customers identified as high risk among high stakers, although this data could not explore the cause of such overrepresentation. In addition to the views and evidence provided through the consultation, DCMS has considered a wider body of background information to guide decision making. Parts 1 to 4 of this document sets out respondent views and evidence on each section of the consultation before outlining the government response and intended action in each area. During this time, 98 submissions were received, including 4 by email and 94 via our survey platform. In April 2023, DCMS published the white paper on gambling setting out the government’s plans for bringing the regulation of the gambling sector into the digital age.
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Respondents also highlighted the importance of retaining consumer choice and the risk of consumers moving to the illegal online market if they are no longer able to stake at their preferred levels. We received 98 responses to the consultation, including 46 individual respondents and 52 from organisations. Operators currently offer stakes from as little as one penny per spin, and we would expect a range of staking options far below the maximum to remain available.
This data covered over 70 billion spins placed during the financial year to March 2023, increasing our understanding of current staking patterns for online slots. This includes academic research, parliamentary reports, and findings from the stake limit cut on B2 machines (fixed odds betting terminals) in 2019. This measure is designed to work together with the wider package of policies in the white paper, including financial risk checks, data sharing on high-risk customers, and making online games safer by design. We will then allow a further 6 weeks for the development of any necessary technical solutions before we expect the lower stake limit of £2 for young adults aged 18 to 24 to be in place. Following the passing of the secondary legislation, we expect there to be a minimum of 6 weeks’ transition period for operators to introduce a £5 stake limit for all customers. Our reporting and analytics tool, included in our BackOffice, offers comprehensive casino reports and detailed gaming reports.
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Most advocated for a minimum implementation period of 6 months and suggested that a longer period would be required for age-based stake limits. However, we acknowledge that the implementation of a separate stake limit adds a layer of complexity for businesses in making the necessary changes to software. We believe the evidence justifies increased protections for this cohort, including a separate lower stake limit. Some suggested the existing safeguards for this cohort are sufficient (and will be further strengthened via financial risk checks) and that separate stake limits would be disproportionate and largely ineffective.
This includes a detailed breakdown of staking patterns with leading operators which represent approximately 80% of the online gambling market (but given size and product mix, they may not be fully representative of all online slots providers). We note that distributions may have changed as operators’ algorithms and approaches (including voluntary slots stake limits) have continued to evolve. However, it also found that even players identified as high-risk play mainly at low stakes. To finalise policy details, including the precise level at which a stake limit should be set, the government conducted a public consultation exercise from July to October 2023. In Great Britain, there are currently no statutory limits on the amount people can stake on any online gambling products. This response provides remote gambling operators with clear notice of our intention to introduce stake limits at the specified levels.
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Question 2 of the section ‘Online protections – players and products’ specifically asked for evidence for or against the imposition of greater controls on online product design, including stake, speed, and prize limits or pre-release testing. This consultation relates to online slots games provided and/or advertised to customers in Great Britain, by operators who are consequently required to hold the appropriate licence from the Gambling Commission. Amp up your online casino, drive player engagement, and increase retention with BetConstruct’s Last Battle loyalty system. Not only do we strive to offer the best online casino experience possible in terms of entertainment, but we have a focus on safety and fairness. This is especially important when it comes to any sort of offer, such as a welcome bonus or ones that may be periodically awarded by the online casino once you’re a member.
Following a public consultation, which ran from 26 July to 4 October 2023, and analysis of the responses to the consultation, the government will introduce a statutory maximum stake limit of £5 per spin for adults aged 25 and over. These tools provide valuable insights into various aspects of your online casino operations, allowing you to make data-driven decisions to optimise your business strategies. We have a dedicated casino marketing team that collaborates closely with gaming providers and operators to facilitate effective marketing and player acquisition strategies. With Local Jackpot functionality, prizes are awarded only to your players, driving higher engagement, stronger loyalty, and full control over your jackpot experience. Open up exciting customised journeys and offer exciting rewards to your loyal players.
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This phased approach gives acknowledgement to the development of any technical solutions by operators which may be required for age-based limits. If approved by Parliament, these will impose new licence conditions on remote gambling operators which the Gambling Commission will then be responsible for enforcing. Individual responses included 6 individuals working in gambling or gambling regulation and 3 academics or researchers. Alongside the consultation, we published a consultation stage impact assessment to help inform responses. The purpose of this consultation was to ensure that the government was able to consider the best available evidence, including on the impact of each option, when finalising policy decisions. Following the Department of Culture, Media and Sport’s (DCMS) review of the Gambling Act 2005, the gambling white paper published in April 2023 set out the government’s plans for modernising the regulation of the gambling sector.
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High-definition video and real-time gameplay create an immersive experience. A more fluid way to play casino games on a smart TV is by casting or mirroring your screen from a smartphone, tablet, or laptop. Several industry respondents provided suggestions for the length of time required to implement stake limits. Many respondents cited evidence showing that young adults may be particularly vulnerable to gambling-related harm and felt that this justified greater protections either in the form of a separate stake limit or otherwise.
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